Meeting Travelers' Needs
Accor is unique in offering an extensive range ofcomplementary brands from luxury to economy that are recognized and appreciated around the world for their service and quality as well as their ability to meet the specific needs of each business and leisure traveler. They include Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, ibis, all ibis Styles, ibis budget, hotelF1, Thalassa Sea & Spa. Le Club Accorhotels
Le Club Accorhotels multi-brand loyalty program is free and offers benefits and rewards to Accor customers at over 2,500 Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, ibis, ibis Styles, Adagio and Thalassa sea & spa hotels around the world. The program allows members to earn points every time they stay at a participating Accor hotel. The points never expire and can be extended indefinitely as long as the Le Club Accorhotels member stays in a participating Accor hotel at least once a year. Members can convert their points to Le Club Accorhotels rewards hotel vouchers, airline miles, partner rewards and charitable donations. Find out more about Le Club Accorhotels loyalty program. Service
Hospitality is all about service and the 160,000 people working for Accor brands are building the Group's success on the front line. They know how to welcome guests with the same enthusiastic attitude, friendly spirit and acclaimed professional flair in 92 countries. Sustainable Development
PLANET 21 is taking Accor's sustainable development pledge to the next level,reasserting its vision of smart, responsible development, i.e. development that generates value for everyone to share. It has made 21 pledges and paired them with measurable targets that each and every hotel will be required to meet by 2015. PLANET 21 is Accor's way of placing sustainable hospitality at the core of the Group's strategy, development and innovation. Best Price Guarantee
If a guest books an Accor hotel online on any Accor Internet site, www.accorhotels.com or any of its brand sites, and finds (within 24 hours) an equivalent offer on another website for the same hotel at a lower price, Accor will honor the lower rate and provide an additional reduction of 10%.
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