Personal Remote Shopping at Galeries Lafayette

Galeries Lafayette  2020

Galeries Lafayette Paris Haussmann launches innovative new online shopping concept: Remote Personal Shopping

Galeries Lafayette Paris Haussmann is rolling out an exciting new service that lets customers shop online for some of the most beautiful luxury and designer brands in the convenience of your own home. “Remote Personal Shopping” connects customers by video to a sales advisor or personal shopper at the store to help you browse and select items and then pay online, duty free. The new service puts the extensive luxury offer at your fingertips as part of a unique shopping experience.
Available Monday to Friday, from 11 am to 7 pm, on (External link) , “Remote Personal Shopping” offers customers three new ways to shop:
– Create a wish list using an online form and have your items delivered to your home.
- Start a conversation with a brand representative to enjoy an in-store experience from the comfort of your own home.
– Get inspiration with the expert assistance of our Personal Shoppers, on hand to help you find just the right style or item you are looking for.

Once your payment has been processed, customers receive a confirmation email and an order is delivered a few days later.
The wide range of brands participating in the service already include the likes of Dior, Balenciaga, Saint Laurent, Alexander McQueen and Bottega Veneta. Galerie Lafayette's totally new virtual shopping concept is poised to shake up the standards in online retail. More than ever before, online customer journeys and services and high-street stores combine to offer customers unique, seamless shopping experiences.